MagicMicShop.com
Your one stop shop for all your Magic Mic needs!


We have been in karaoke business for over 20 years. Through those years we have work hard to earn business through best service, support, honesty, and price. Your business is greatly appreciated with us at MAGICMICSHOP.COM. We want you to shop at with us and be completely satisfied.

Shop with confidence, shop at MAGICMICSHOP.COM!

All our products come with free standard shipping, in all "50 states". We also ship worldwide.

-We ship from multiple warehouses throughout the U.S. Please email or call us with any shipment inquiries-

Address for RMAs:

Please note that prior approval is necessary for all warranty claims, exchange and return Shipping costs for exchange, returns, or refunds, are paid by the customer when shipping to us and we cover-shipping costs back to the customer for U.S. orders. For international orders we must charge the shipping costs to ship the item back to the customer in another country.

MAGICMICSHOP.COM C/O R AND A INC
379 KAM HWY STE C
PEARL CITY, HI 96782

Contact By email: magicmicshop@gmail.com(we'll do best to reply within 1 business of receipt)

Shipping Information:


-INTERNATIONAL ORDERS - Select "USPS Priority International" or "USPS Express International" to receive a quotation on the shipping charge. All international order are subject to duty(import taxes), and the amount depends on your country's Customs department. We do not cover any expenses relating to Customs. It is the responsibility of the buyer.

-Orders are usually shipped within 1 to 2 business days(excluding Federal Holidays) and take about 3-7 business days for "free shipping" to arrive at its destinations. International shipments will take approximately 2 to 3 weeks for delivery. Other shipping options are available for expedited shipping. Next Day or Second Day Service is not available for shipments to APO / FPO and Alaska. All express shipments(USPS Express, UPS Next Day Air, and UPS 2nd Day Air) will be processed and shipped the same business day if received by 12pm EST. We do not guarantee transit times as shipping carriers may run into unforeseen delays. Please contact us if you have any questions.

WARRANTY

All of our magic sing microphones come with one-year warranty. Warranty does not apply to any damaged products. If there is any damage or misuse (trying to open it and fix it on your own) the warranty is voided. Do not send your submic, chips, and song books when returning for repair. Just return the microphone. All cables/AC adaptors are not covered with the warranty and tampering with any microphone voids the warranty. If a battery is left in the microphone and the battery leaks the warranty is voided. If we can't repair it, will exchange it for you at no additional cost. If you just bought it and it doesn't work then will exchange it for a new one. We also offer you life technical support over the phone.

EXCHANGE

If want to exchange item purchased, we will gladly exchange it to any item in this website within 30 days from the day it was delivered. The product must be in its original box with all the accessories that comes with it including in the box. If there is any scratches, the products can't be exchanged. If you have received free shipping on your order then you have to pay for the shipping and handling on exchanged item. If there are any items missing or damaged, you will be charged for the item (accessories).

RETURNS

If you purchased any product in this website and want to return, we will gladly accept your return within 30 days from the day it was delivered. You have to call us immediately and let us know that you want to return it. There will be a standard 10-25% re-stocking fee. The product must be in its original box with all the accessories that comes with it including in the box. If there are any scratches, the products can't be returned. If you have received free shipping on your order then you have to pay for the shipping. If there are any items missing or damaged, you will be charged for the item (accessories).

Please note that prior approval is necessary for all warranty claims, exchange and return Shipping costs for exchange, returns, or refunds, are paid by the customer when shipping to us and we cover-shipping costs back to the customer for U.S. orders. For international orders we must charge the shipping costs to ship the item back to the customer in another country.